NRG Energy Jobs

Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes. More information is available at www.nrg.com or www.vivint.com (https://urldefense.com/v3/__http:/www.vivint.com__;!!BJC6uDBu-zY!NC1I2-GrhnIfpMmknOyEsrTNlK1jc4_6nNZM-nqSUzWJf_uAxK7opz5sf8nU7187pUMbDNykdv7gh7l4WJ1H3HsnFbE$) . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Which specific teams or departments will the intern be supporting during their tenure?

The intern will support multiple departments, including Marketing Communications and Operations, Data Analytics, Customer Care, and e-commerce . They will collaborate across these teams to assist in tasks for the marketing team in the implementation, documentation, and auditing of automated journeys. Will assist with daily marketing tasks as we communicate with our customers.

What is the primary objective or goal for bringing an intern onto your team ?

The influx of summer work and preparation for the fall (our business's time of the year) : The primary goal of bringing an intern onto our team for the summer is to leverage their skills and energy to manage the increased workload during this period. Specifically, the focus will be on marketing initiatives as we onboard new tools and create new marketing programs.

Summary:

• Build and launch marketing automation working with necessary data teams to launch data automations for promotional sends based on documented QA processes.

• Journey documentation based on the designed process.

• Audit and regularly meet with supporting teams (Marketing Analytics, Marketing Ops, etc.) stakeholders to confirm automation is doing what they're supposed to.

• Create SOPs, aka "Playbooks" for how programs have been designed.

  How do you see the intern's role impacting the broader organization and its goals?

  The intern's role will significantly contribute to enhancing our company's effectiveness. This role will help to solidify processes and improve the speed and efficiency of how we proceed. This person will allow us to grow and improve customer marketing communications to better suit our customer needs.

  Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on-site

• Paid holidays and flexible paid time away

• Employee/Friends/Family Discounts

• Onsite health clinic, gym, gaming tables

• Medical/dental/vision/life coverage & 24/7 Medical Hotline

• 401(k) + Employer Match

• Employee Resource Groups

  WORKING CONDITIONS:

  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  SAFETY:

  We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

  If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.